Q-EN Computer Technologies, LLC is an international Data and Information Management Systems Consulting firm based in West Haven, Connecticut, USA. The Company has been in business since November, 2003 and mainly specialized in the development of Restaurant Management Software solutions.
Q-ENCT offers four main services – Software Solutions, Hourly Technical Aid, Retainer Contracts for specific skills or systems, and Project Consulting.
There appear to be four main
classes of competition, the largest of which consists of individual proprietors and smaller consulting firms such as Q-ENCT. The competitive edge for Q-ENCT is to expand on already existing relationships.
QENCT currently holds the ownership of two flagship products, dinoPOS Restaurant Management Systems for luxury restaurants and Q-ENPOS Restaurant Management Systems for fast delivery and pick-up restaurants. Both products are installed over a hundred clients in Massachusetts and Connecticut.
Q
-ENCT adopts a fairly intently focused market strategy:
• A logical segmentation breaks the market down into the following: Small Businesses, Medium Businesses and Large Businesses. Descriptions are provided below.
• The largest and most logical target market for Q-ENCT is Small Businesses. These businesses mostly have a need for temporary technical aid, usually billed at an hourly rate. Some opportunity does exist, however, for retainer and/or specific project contracts.
• While there are a fair number of competitors in the local area, they seem to be widely specialized and widely sized, leaving ample opportunity for Q-ENCT to create and expand a niche in the chosen market segments.
Finally worth noting is the growth trend for this market, estimated at around 9 to 10 percent annually through the beginning of the next century.
Mission
Q-eN Computer Technologies’ mission is simple and straightforward:
• Purpose – Q-eN exists to provide fast, reliable technical assistance to local business/small businesses/mid-size businesses. Q-eN sells solutions & results!
• Vision - By providing fast response, informed expertise, and consistently high quality solutions, Q-eN generates enough satisfied repeat customers to provide a stable retainer base. This generates sufficient profit to provide a comfortable living for the owners.
• Mission - The short-term objective is to start this company quickly and inexpensively, with a minimum of debt. The long-term objective is to grow the company into a stable and profitable entity that the owner can easily and comfortably manage.
• Marketing Slogan - "You have the problem, we have the solution!"
Mission Statement:
To achieve successful outcomes, we provide highly standard customer service through the combined commitment of our knowledge and skills.
Vision:
Excellence in providing solutions.